POS Printer
Introduction
The C2C receipt printing software has been designed and tested to work with the Epson TM-T20II thermal line printer. Other Epson printers that support Microsoft's OPOS/UPOS device standard should work as well.
General Device Information
General device and setup information can be found here.
Requirements
- Internet Explorer 9+ (Latest Version Recommended)
- Epson Printer Driver
- Epson OPOS ADK Software
Adding the Printer and Setting the Logical Device Name
The printer must be registered with the OPOS system and assigned a Logical Device Name before it can be used by the C2C software. Use the Epson OPOS ADK software to add the printer to the POSPrinter category and assign a Logical Device Name. The Logical Device Name can be any user defined value. Once the printer has been added to the OPOS system, you can use the Logical Device Name that you assigned in the C2C software to communicate with the device.
Setting the Receipt Logo
A logo graphic can be stored on the printer and later used on receipt print-outs. Each logo stored on the printer has an associated key-code pair that is used to refer to that specific logo during printing.
You can use the TM-T20II Utility Application to store a logo and assign a key-code pair. Once the logo is stored and the key-code pair has been assigned, update the key-code fields on the C2C POS Receipt Printer devices UI to match.
Pre-optimized 1-bit Bitmap logos are available for download in the Helpful Links section below. For best results select None for Half toning when storing the logo on the printer.
Helpful Links
- Download the latest version of Internet Explorer
- Visit the Epson TM-T20II Product Page #1
- Visit the Epson TM-T20II Product Page #2
- View the TM-T20II User's Manual
- Download FireFox Plugin
- Download the Epson Advanced Printer Driver
- Download the Epson OPOS ADK
- Download the TM-T20II Utility Application
- View Epson OPOS ADK Error Code List
- View TM-T20II Tech Resources
- Information on the OPOS Standard
- Download the AHSAA Bitmap Logo (Half-Width)
- Download the AHSAA Bitmap Logo (Full-Width)
- Download the AHSADCA Bitmap Logo (Half-Width - Version #1)
- Download the AHSADCA Bitmap Logo (Half-Width - Version #2)
- Download the AHSADCA Bitmap Logo (Full-Width)
- Download the 2015 AHSAA Bitmap Logo (Half-Width)
- Download the 2015 AHSAA Bitmap Logo (Full-Width)
Troubleshooting
Error | Resolution |
ActiveXObject is not defined | ActiveX support is required for the browser to communicate with the device. Currently, Internet Explorer is the only browser that fully supports ActiveX. |
Failed to open device |
Make sure the Logical Device Name provided matches what has been defined in the Epson OPOS ADK software. |
Logo does not appear on receipt |
Make sure the Key-Code pair provided matches what has been defined in the TM-T20II Utility Application. |
Failed to claim device |
Make sure the printer is connected to the computer and turned on. |
Customer support service by UserEcho
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